I ordered a sweatshirt from Embroly to have my recently deceased chiweenie living forever on it. I love it so much!
I love how they turned out!!! So comfy! And the company was so nice and verified if I like the logo by a text I got me and my man matching ones I got a size small
I was excited to receive my embroidered sweater after going back and forth on the correct rendering. However, when I received the sweater it looked nothing like the digital rendering. When I tried to email customer service to ask if they can send the original rendering, they asked me to purchase another sweater instead of making sure I was satisfied with the final product. It’s a shame because it was a gift and now I can’t do anything with it.
Dear valued customer,
We sincerely apologize for the inconvenience you have faced with your embroidered sweater. We truly understand your disappointment, given the time and effort you invested in selecting the perfect design.
After discussing it with you, we have made the decision. To make amends, we would like to offer you a replacement item.
Upon your feedback, we have revised the design to ensure it meets your expectations for a more striking appearance. Please accept our apologies once again for any frustration this situation may have caused you.
We value your patronage and are committed to providing you with a satisfactory experience.
Best Regards,
Embroly Support Team
I had ordered 2 sweatshirts with Embroly with a tight timeframe as gifts for my sister backhome. The designer has checked-in right after the design is done and confirm with me before doing embroidery. The whole process was smooth and efficient! They were super cute! My sisters loved them. Than you so much!
I really love the matching sweaters that I bought!! I love how perfect they are !!! You guys did an extremely amazing job creating my sweater! My husband really loves his and i practically never take mine off, I’ve also received compliments about it being so nice and cute! AND IT DIDNT TAKE LONG to come!! I was super surprised about the time it took to make and get to my house. Again I would recommend to anyone and I’d definitely purchase again!! Thank you! Thank you! Thank you!!
Got this for my husband for Valentine’s Day and he LOVED it. This is our first baby and he has always loved baby cuddles so I picked a picture of them snuggling and sleeping together. He said “I will cherish this forever” it meant so much to him ❤️
Purchased the hat as an anniversary gift for my husband. The detail of the hat was unbelievable, we received many compliments and request for the website. The process was easy, price was reasonable and finished product exceeded my expectation. I will be ordering again.
Fast and excellent communication and quick turnaround. Everything was better than expected and she loves it and wears it all the time.
I was at a loss for a Valentine's gift until I started seeing hoodies around with initials but even then, there was only enough time to order one and receive it. Timing wasn't so bad but I wanted it to be a good material with a good embroidered design with the sleeve initials. I looked at a couple sites that didn't convince me then I remembered I ordered one on a website I couldn't remember about two years ago for a matching Christmas gift. I started looking on the Internet like crazy and old emails and Embroly came up and I recognized it. I don't remember it having so many options but I'm glad it had the option for initials on the sleeve. I adjusted a lot from the original order but they were so patient, it was worth it, and I'm glad I did. The outcome, when it came, I mean when it came I was jumping and running from the excitement. My boyfriend will love it! (Sorry for the bad pictures, it doesn't do them justice but ❤️)
We both love our hoodies and sweatshirt !! Most amazing and high quality for sure! I will order again!
was looking for a special gift for someone whose dog passed away, I see a lot of these specialty embroidery businesses on social media, and the comments are filled with complaints of poor quality & waiting months for shipping. So after doing a google search I came across Embroly, I was excited to see they were based in the US, and were very responsive to my questions. The look and quality of the shirt were amazing! As was the customer service. I will definitely be ordering again.
My husband loved his sweater!! I got him the dark chocolate sweater with his two dogs embroidered and it’s exactly (or even better) than I pictured it! Absolutely love it! Thank you!
I love it! They came out so good! The stitching was incredible! I would definitely recommend this to someone. Only down side some of the stitching had some loose strings. Went back to just burn them down so it didn’t come undone! But other than that they were amazing! I can’t wait to give this gift to my boyfriend!
Quick, responsive and excellent quality. I ordered on December 30 and it arrived on Jan 9. They sent a mock up of what the embroidery was going to look like and ask if you need to make any changes. Response was super quick and they’re so accommodating and friendly. Will definitely order from here again in the near future. Amazing gift! Thank you so much!
I had a sweater made for the 10 yr anniversary of my friends passing and it was perfect. The communication was quick and always kind, I really appreciate Embroly and their work on my sweater. I wear it almost every day
this made the perfect christmas gift for my boyfriend, he adores his car and i adore him so the price was very much worth it to see his face when he opened it! the embroly team was very understanding on the design and perfecting it for him. definitely a must purchase if you love your car or know someone who loves theirs!
My order turned out exactly how I imagined it. They contact you with a preview picture beforehand for approval to proceed making it. I was a little bit picky with how I wanted mine and had multiple adjustments made to the preview photos, and they were very patient with me and made every adjustment I asked for until it was perfectly satisfied. They responded very quickly each time, had it made quickly, and shipped right away. I'm very pleased with both the final product and the customer service. 10/10 recommend and would order again!
Sweatshirt arrived earlier than expected, my fiance loved it. It was perfect, thank you!
Ordered a large, it was the perfect oversized hoodie for her.She absolutely loves it and says it’s really soft. She is 5’7 and 125 lbs