Expect your item to arrive within 3 to 5 business days.
Delivery times can range from 10 to 20 business days, depending on the destination.
Wondering about shipping times, tracking, or costs? We’ve got you covered! Get all the details you need for a smooth and worry-free delivery.
See full details in our Shipping Policy.
Need to make a change? You have 24 hours to cancel or modify your order—no stress, no worries.
See full details in our Cancellation and Replacement Policy.
Not in love with your order? No worries! You have 35 days to return or request a refund—hassle-free. Your happiness comes first.
See full details in our Refund Policy.
Below are quick answers to common questions about our products. If you can't find what you're looking for, our customer support team is always ready to assist.
Contact us by email or phone number.
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Design proof will be done from 1-3 days and send for your approval by email, sms or messenger.
Please take a look at the shipping policy, it usually takes 3-5 days to receive your package (Except peak holiday season)
Hand-drawn by real artists
Preview before stitching
Made with care in the USA
Every piece is stitched with care using premium threads, clean embroidery techniques, and a soft finish made for everyday wear.
High-density stitching for crisp, polished details
Soft backing for a more comfortable feel
American-made threads for lasting color and texture
Carefully reviewed before production
From preview to delivery, we keep you updated every step of the way.
Check your email for a confirmation right after purchase.
Hand-drawn by artists. Preview via email or SMS in 1–3 days. Unlimited edits!
Premium embroidery made in the USA in 1–2 days.
Ships from TX/FL in 2–6 days. Need it faster? Upgrade at checkout.
A structured mid-profile snapback with an adjustable fit, clean details, and everyday comfort.
Colors may vary slightly by lighting, screen, and production batch.
Real artists. Preview first. Made in the USA.
No templates. No automation.
Approve first. Edit freely.
Stitched by our U.S. team.
Premium threads. Soft feel.
The artists were so kind and patient with the many revisions, it came out exactly how I wanted it! The final product looked just like the reference image, my fiance loved his hat :)
Hands down, one of my favorite custom orders! This design is incredible and the quality is amazing - definitely need more for friends and their pets!
Working with Megan has been such a pleasure! They have given me my initial design proofs which are very thoughtful as well as allowing me to make edits prior to stitching.
I had always wanted to do something unique with my dog's portrait - Aleric, remove all those pesky grey hairs on his older photos to allow him to express his true energetic spirit. I cannot wait for others to see this incredible masterpiece of art. We're going to be return customers for sure!
The whole product ended up being a great gift! Bought this one for my friend, who loved it!
Everything matched exactly with all those nice digital design templates that my vendor provided me prior to starting mass production.
Great job!! Love how good quality this item is!
I am so Impressed!! Everything was Perfect!!
The Custom Design Captured Her likeness so Accurately. You could Tell How Much Care Was Put Into the Stitching.
And It Arrived Way Faster Than I Thought It Would!!! 10/10 Experience!!
I Would Definitely Recommend Embroly For Any Body Who’s Looking For Amazing Custom Pieces!!
Everything Was Perfect!!
Megan Was Punctual & Kind & Super Quick To Answer My Questions !!
The Quality Of The Stitching Is Top Notch !!
So glad you liked our work!! And the embroidery quality was incredible, stitching was so super clean. I love how you guys do your thing, just awesome.
Hand’s down some of the BEST Custom Embroidery we’ve ever done. Megan & the team did such an incredible job bringing these hats to life! This craftsmanship is 10/10… I cannot be more thrilled with my order!!
Fast communication by the seller regarding their design process as well as shipping! It was great to get updates throughout each step of the way and the quality ended up being absolutely incredible! I’ll be ordering from them again.
Custom Pet Photo Snapback Hats - Embroidered Dog, Cat or any Pet Portrait Caps
You must buy if your head has got a hat on and you love the little one.
Without a doubt!
I am sure that it was worth every single penny.
It’s an amazing product, the portraits are great. You will spend your money in the best way possible, they say we all want to be beautiful but none of us can do it. Well you don’t have to anymore, just get this and be amazed!
This was a surprise purchase for my husband but he loved it and completely exceeded our expectations!
They have turned out our dogs photo with the most accurate, flawless stitching you could imagine.
You can see just how much care goes into every piece of their work, definitely recommend 10/10 experience!
Just getting ready to give out a hat as a gift...and I know my son will LOVE it!! They emailed me with their proof prior to embroidering, so I had complete peace of mind that they started working on it immediately. Shipped fast and looks awesome. So thank you!!!
Fast to make & ship, amazing craftsmanship, love the fact that I received more than I expected - perfect to give as a gift. So impressed with this item I can’t wait to buy another one!
So sweet and full of details. My bestie loves this! I will be buying more gifts from you guys soon!! 😍
This was a perfect gift for me 💖 Loved every single detail😍 Material is super high quality - Customer service is awesome - Arrived sooner than expected - Highly recommend🔥
Ordered this to give my dad as a gift to remember out sweet boy that crossed the rainbow bridge. 10/10 on everything!! This completely met (and blew) my expectation. He loved it and appreciated all the little detail with the picture I sent. It's even got that same look and feel as our pup! Can't say enough good about their wonderful customer services and how quick they ship!! 🐾❤️
everything came on time!! everything looked soo good in person!!quality was top notch!!design captured my dogs photo likeness down to the details!! we are absolutley thrilled!! 10 out of 10 !!.
I bought this hat since I'm taller than most people & I don't want to wear hats that are too small on me...it does fit a bit tall for those who have smaller heads.
Overall, I think the quality made up for it!
This is one of my favorite items ever!!
The pet portrait stitching matched perfectly with my photo as well!! And delivery was fast, much quicker than what they said!
Love this item!! Customer service was wonderful. This makes me smile every time I wear it. I am giving it to my dad for Christmas and he will LOVE IT! It's just an amazing piece. I feel so good wearing it!! 10/10 would recommend!!
I’m loving this one too! This hat was PERFECT! She created a bird for my dad as he’s into bird watching. He recognized his fav’rite bird right away & was so excited! Thanks so much!
My 3rd order from these guys & again thrilled w/ their design, quality of products & great customer service.
They actually made some minor design adjustments for me that was really appreciated!!!
Highly recommend this site!! Will definitely order from here again shortly!!!
