The mascot image was too small and the quality of the sweater wasn't that great.
My moms been Mimi for a long time, this sweatshirt said it perfectly. Great quality, smooth order, and it fit her like a charm. She smiled the second she saw all the grandkids' names. Worth every bit.
Ordered this for my mom (now proudly called Ahma) and she couldnt stop smiling! The customization was super easy, sizing was perfect, and it arrived so fast. The quality is beautiful, and seeing her wear something with her grandkids names made my heart full. Truly the perfect gift.
I got this sweatshirt as a gift for my husband right after we welcomed our first baby, and it was perfect. The design looked just like him holding our little one, and customizing everything was super easy. It shipped fast, the quality is amazing, and he wears it proudly. He said it made him feel like a dad.
Got my sweatshirt super fast & the embroidery's even better than I thought. Just wish I’d double-checked the sizing. It’s smaller than I expected & kinda bummed I can’t fix it now.
Hi,
We’re so glad to hear you loved the embroidery and how fast it arrived. Thanks to our US-based workshop, most domestic orders are delivered within 3–5 business days. You can also upgrade your shipping at checkout if you ever need it even faster.
Regarding the embroidery size, our artists hand-draw and scale each design to match the selected sweatshirt size. After your order was placed, we sent a preview within 12–36 hours showing the full layout — including design placement, thread color, sweatshirt color, size, and your shipping details. At that stage, you're always welcome to request any changes to make sure everything looks just right before we begin production.
Once we received your confirmation, we moved forward with stitching. We’re truly sorry to hear the final size didn’t meet your expectations. If you’d like to place a new order with adjusted sizing, we’d be happy to offer you a special discounted rate. Just reach out — we’re always here to help.
Warmly,
Embroly – Customer Support