Personalized Photo Portrait Hat with Embroidered - Unique Couple Gift Idea

I was really excited to get this hat as a gift for my friend but it quickly turned into a mess. I paid extra to receive the item on time and was very anxiously checking on it. I received the proof as promised and they were helpful making some changes I asked for. Shortly after I received a tracking number that just wasn’t being updated. I finally checked back in with Megan/Kai who told me that the hat color I chose wasn’t available so that’s why it hadn’t shipped. I selected another one to which I was told that also wasn’t available. Out of 25 colors listed as available on the website they gave me the option of 9 to choose from one of which wasn’t even listed on the website. Being that this was a special gift I picked one that I thought might work. Again they send the proof and I approve it. I express that I am worried it won’t arrive in time and they note they had no idea I needed it faster even though I paid the faster shipping cost. They assure me it will be ready and arrive on time. To my delight I received the package today a whole day early only to open it and see what I consider a mess. The quality is so off from what the proof looks like. It can pass as what they promised but it looks rough and like it was thrown together poorly. I am embarrassed now to give this gift to my friend. See the photos I attached of the proof that was sent to me and the product I received.

This is a truly exceptional piece. It's not only visually stunning but also incredibly functional. The work speaks for itself.

A great feature of this service is that the company sends a preview image before shipping, allowing for customization.

I'm blown away by how quickly it arrived! The hat is absolutely perfect.

My girlfriend absolutely adores the hat. It's the perfect fit for her.